We're flexible and collaborative, not rigid and formal

It is with deep regret that we announce Bold Gorilla has officially ceased trading and is in the process of being wound up. This is a heartbreaking decision, and we want to take a moment to explain what led to it.

What Happened

Many of you are aware that recent changes to NDIS funding impacted our business. Until late 2024, NDIS participants could use their funding to join our trips. However, in October 2024, new regulations made it clear that NDIS funds could not be used for overseas travel.

Following direct discussions with NDIS compliance, we were informed that payments made before the rule change needed to be returned to NDIS, not to individual families. There was no simple mechanism to do this, so we informed affected families that we were working on a process to return the funds correctly.

While most families understood the situation, a small group demanded immediate refunds to their personal bank accounts. Because we were advised that doing so could constitute fraud, we insisted on waiting for legal guidance. Unfortunately, this led to a highly public campaign of misinformation and harassment against us, including social media attacks, review bombing, coordinated reports to our bank (which resulted in our accounts being frozen), threats of violence and harassment of our customers, staff, families and friends.

The speed and scale of this backlash made it impossible for us to recover. We went from a growing, thriving company, to an unviable situation very quickly. With no access to our funds, ongoing harassment, and the devastating impact of the campaign on the mental health of our staff, the only responsible course of action is to close Bold Gorilla.

What’s Next

We know this news will be deeply disappointing, especially for those with upcoming trips. We are doing everything we can to ensure the best possible outcome. We are currently in discussions with a potential buyer for the convoy trips, and will be able to provide guidance on that before the end of February. We hope the convoys will be able to continue as planned.

We want to personally thank every family who traveled with us over the past four years, every staff member who worked tirelessly to make our trips special, and everyone who supported Bold Gorilla. We travelled with 771 families last year, which was an incredible privilege. It has been an amazing journey, and we are truly sorry to those impacted by this closure.

We will continue working throughout the liquidation process to find solutions where possible and will provide updates as we have them.

Thank you for being part of this community.

Explore our convoys

Our convoys offer a unique way to explore Australia, making the journey as memorable as the destination.

Experience the real outback with stops at places you can’t fly to, like Mataranka and Coober Pedy.

When you travel with your own car, you can explore at your own pace and take detours that spark your curiosity.

Elevate your adventure with a camping kit

Our camping kits include essentials like a large tent, fridge, stove, and cookware - just pack your clothes and toiletries, and you’re ready to go!

We can even set the tent up at each camp site and pack it down when it’s time to move on. It’s the easiest camping trip you’ll ever go on!

Let us carry your gear

Our convoy vehicles have lots of room for extra gear. Whether you’re bringing your own camping equipment or renting ours, we can carry it between campsites, freeing up space in your car for a more comfortable journey.

Make friends. Make memories.
But do it your own way, at your own pace.

Choose your level of social engagement

We know that social isolation can be a real challenge, for parents as well as kids. Making new friends isn't easy.

Our trips create natural opportunities for friendships to form through shared experiences that unfold over days or weeks. There’s no pressure or awkwardness.

You're welcome to engage with the group as much or as little as you like. You can keep to yourself, or we can help you make friends in a way that feels comfortable.

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